Whether you’re a new or experienced landlord, you’ll already know that owning a rental property can be a mixed blessing.
While rental properties can be a great source of income, it’s crucial to know what kinds of issues you can run into and how to resolve (or avoid) them!
In this blog, we’ll discuss some pitfalls you might encounter — from late or unpaid rent to lease or regulatory breaches — and suggest strategies to deal with them.
Finding a new tenant at the right rent
When it’s time to find a new tenant, landlords are sometimes disappointed with the rent they receive.
Lower rents are often market-driven, but can also be impacted by landlords failing to renovate or refresh their property between tenants.
SOLUTION: Consider the market and your property’s strengths and shortcomings leading up to the end of the lease — your property manager can advise on this.
Plan any maintenance, repairs or renovations well ahead. This will help you get the rental price your property deserves!
If you’re unsure what needs doing, consult your property manager. They have the experience to help you plan a winning strategy and be aware of past tenants’ feedback and current prospects’ needs.
Late rent payments
Private landlords often don’t have the resources to effectively screen applicants, leaving them at the risk of accepting unreliable tenants.
Don’t be caught short — cashflow is vital to pay your bills and expenses!
SOLUTION: Using a property manager is your best bet. They offer access to extensive reference-checking resources.
Your property manager will:
- check tenants’ history via specialised tenancy databases
- verify tenant income with employers (this can be awkward for landlords…)
- follow up promptly if rent isn’t paid on time.
A property manager can also help you rank applicants strategically — for example, two employed applicants sharing may be less risky than one applicant with the same total income. (If one tenant loses their job, there is still another income).
NOTE: At We Love Rentals, we have access to all three major tenancy databases, unlike many property management agencies.
Landlords often have a deep attachment to their rental property — it is a significant asset and may also be their family home.
Realistic landlords accept that any tenanted property will suffer some fair wear and tear, such as worn carpets, scuffed paint and faded curtains.
However, a lack of basic maintenance or tenant damage is a different matter.
Damage and deterioration that is not “fair wear and tear” should be claimable from the bond, whether it is accidental (like red wine spilt on a carpet) or deliberate (like a smashed lock).
SOLUTION: The distinction between fair wear and tear and damage can be a grey area. That’s why it helps to have an experienced property manager.
- vet potential tenants via tenancy databases and personal checks to avoid tenants with a history of neglect or damage
- negotiate bond claims confidently with tenants
- represent you effectively in court if necessary.
Expensive items needing maintenance or repair
One common financial pitfall for landlords is the cost of repairing or replacing expensive items like major appliances.
SOLUTION: Scheduling regular maintenance of items like air-conditioning and pool pumps helps avoid a financial shock when something breaks down.
Your property manager can help you with this! At We Love Rentals, we have a database of trusted, qualified and insured tradespeople who offer us competitive prices.
Some tenants make unreasonable requests.
For example, they might demand that:
- new items are installed after the lease is entered into (or upgrades to existing items)
- minor maintenance is done by the landlord that should be their responsibility under the lease (for example, changing batteries/light bulbs).
SOLUTION: Your property manager can advise you and act as an intermediary, firmly declining unreasonable requests. And make owning a rental property much easier.
Risk of tenant or guest injury
- ensure the property is safe and habitable
- comply with relevant laws and codes
- carry out repairs and maintenance as required by the Residential Tenancies Act 1987 (RTA)
- provide tenants with safety information (including Form 1AC “Information for Tenants”) as per the RTA.
SOLUTION: Employ an expert property manager who can monitor the condition of your property.
They will know the complex regulations around hazards such as:
- pool/spa fences
- blind/curtain cords
- smoke alarms
- safety glass
- toppling furniture
- home security.
Failure to comply with laws or regulations can expose landlords to accusations of negligence and compensation claims.
Risk of breaches and fines
Private landlords often aren’t aware of all of their legal responsibilities. They can be at risk of breaches like:
- not giving proper written notice before entering the property
- not lodging bond money with the Bond Administrator
- enforcing rent increases that are not permitted under the RTA.
SOLUTION: Get advice from an expert property manager and follow every law to the letter — this is how you stay out of court!
Going to court
Sometimes landlords need to take legal action against tenants, and occasionally tenants do likewise!
The tenant may have breached the lease by:
- not paying rent
- damaging/neglecting the property
- keeping unauthorised pets
- exceeding the approved number of occupants.
SOLUTION: Seek advice — if the issue can be heard in the Magistrates Court, your property manager can help.
We Love Rentals property managers are well-versed in court procedures and can represent you effectively in many matters. For more extreme issues, we will recommend consulting a property lawyer.
Your next move
If the prospect of owning a rental property seems intimidating, relax! An experienced property manager can help take away the stress, so you can get on with living your life.
At We Love Rentals, our property managers manage a maximum of 80 properties each. Their services are covered by three simple fees — letting, management and court appearance fees. They are experienced, approachable and will help you to get the best possible result from your property.
If you would like us to help you manage your property without all the stress, give us a call on (08) 6254 6300 or click here to request a free property appraisal!